Al Rajhi Bank launches sign language training program for branch employees

01/01/2024 Press Release

Al Rajhi Bank launches sign language training program for branch employees

Logo of Al Rajhi Bank


Al Rajhi Bank is proud to announce the successful completion of an innovative training program in sign language for its branch employees. This initiative, a first of its kind for the bank, underscores our commitment to inclusivity and customer service excellence.

 

In a strategic move to enhance accessibility for all customers, including those with visual, hearing, and motor disabilities, Al Rajhi Bank has trained over 35 staff members from 22 branches across nine cities - Riyadh, Jeddah, Mecca, Medina, Qassim, Al-Khobar, Dammam, Yanbu, and Taif.

 

To facilitate easy access, branches equipped with sign language-trained personnel are now listed on Al Rajhi Bank's website and mobile application. This enables customers to easily locate and access services tailored to their specific needs.

 

Majid Al Rajhi, General Manager of Retail Banking, expressed his pride in this initiative: "At Al Rajhi Bank, we are driven by a passion to serve all segments of society. This training program represents our commitment to enhancing the banking experience and customer satisfaction through innovative and inclusive solutions."

 

This pioneering initiative is part of Al Rajhi Bank's ongoing efforts to contribute to Vision 2030. By empowering individuals with disabilities, the bank aims to foster independence and societal integration. This aligns with our core values of community service, national loyalty, and commitment to building a brighter future.

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