Saudi Arabia’s Etihad Etisalat (Mobily) signed an agreement with Ericsson to ‘Saudize’ information technology (IT) services and improve their quality across the Kingdom.
“The deal will support Mobily’s role in boosting investments in the digital economy, Saudizing the IT industry, raising Saudi cadre skills, and providing the most up-to-date technologies to customers,” Mobily CEO Ahmed Aboudoma said.
“The deal would complement our company’s managed services offering by providing Mobily subscribers with speed, security, and reliability, leading to a differentiated customer experience,” said Rafiah Ibrahim, Ericsson President in the Middle East and Africa.
Last week, the two telecom services providers signed an agreement through which Ericsson would offer end-user support (first level support), information systems and applications, infrastructure management services, and manage IT operating services.
In March, Mobily and Ericsson also signed a deal to launch the first programme for the internet of things (IoT) in Saudi Arabia with the aim to raise interactions between university students and teaching staff and to promote IoT both within the kingdom and internationally.
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