Avaya opens new office in Saudi Arabia

Avaya Holdings Corp. unveiled its new office at the Information Technology and Communications Complex (ITCC) in Riyadh, the company said in a statement.

The office at ITCC features the first Avaya customer experience center to be opened in Saudi Arabia, it added.

The center will serve as a design and test bed for world-class solutions to local business challenges. Open to Avaya customers, channel partners, academics and others, the space features facilities in which local innovators can work to create technological answers to some of the country’s most pressing challenges.

It will enable Avaya’s partners and customers to design solutions embedding advanced technologies such as artificial intelligence (AI) and blockchain into their contact center and unified communications platforms.